Customer Knowledge (CRM002)

Hooray Health University
Course catalog
More
Login

×

Log in

Log in with social media

Sign up with social media

Reset password

Log in with LDAP

Sign up

Username or email

Password

Forgot your password?

Reset password

Enter your username or email address and we'll email you instructions on how to reset your password

Log in with your credentials

Get this course

CRM Knowledge

Customer Knowledge (CRM002)

Description

This course reviews call handling for enrollment and customer service calls and understanding types of customer and escalations.

Content

Customer Service Tiers
Customer Service
CSR Resources
Customer Service Resources
Additional Support: In Admin123
Additional Support: Not in Admin123
Knowledge Check Quiz
Enrollment

Completion rules

All units must be completed

Back

×

Customer Knowledge (CRM002)

You selected to get the course Customer Knowledge (CRM002). Please Login to get it.

Login

×

Notice

Delete Delete, don't keep asking Cancel

×

Notice

×

Notice

Discard changes Cancel